Privacy Policy

Last Updated: February 2025

At Tech Stop Bedford, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, address, email address, phone number, device brand and model, and other details provided when you contact us, submit forms, or use our services.
Technical Data: IP address, browser type, operating system, referring URLs, page views, and other analytics data collected through cookies and similar technologies.
Communication Data: Information you provide when you contact us, including your messages, device problems described, and any other details you choose to share.
Device Information: Details about the devices you bring for repair, including make, model, condition, and technical issues.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage our phone repair, device sales, and tech solution services.
To communicate with you regarding repair status, appointments, updates, and other relevant information.
To improve our website, services, and customer experience.
To follow up on repair satisfaction and warranty-related matters.
To comply with legal requirements and resolve any disputes.

3. Sharing Your Information

Tech Stop Bedford does not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist with our business operations, such as parts suppliers and marketing services.
Legal Authorities: If required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data, subject to legal requirements.
Opt-out of receiving marketing communications from us.

7. Third-Party Websites

Our website may contain links to third-party websites. Tech Stop Bedford is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitute your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Tech Stop Bedford
Email: techstopbedford@gmail.com
Telephone: +1 682-503-6353
Address: Serving Bedford, Euless, Hurst & the DFW Metroplex